Returns & Exchanges

Due to the perishable nature of our fresh meal products, we are unable to accept physical returns; however, we are committed to ensuring your satisfaction through replacements or credits for any quality issues.

Return Process

• 1.
  Inspect Your Delivery

  Examine your meal containers upon arrival to ensure all seals are intact and the insulation has maintained the proper temperature.

• 2.
  Document Concerns

  Take clear photographs of any damaged packaging, incorrect items, or quality discrepancies within 24 hours of receiving your order.

• 3.
  Contact Support

  Email our customer care team with your order number and the gathered photos to initiate a formal review of your claim.

• 4.
  Resolution Processing

  Once validated, we will issue a full refund to your original payment method or apply store credit for a replacement meal in your next delivery.